Professional Experience
Senior Technical Product Manager (TPM)
- Leading cross-functional teams of 20+ engineers, optimizing communication and priority alignment through Jira and Confluence
- Orchestrating critical platform migrations and state expansions using GCP/AWS cloud architecture
- Transformed team efficiency by transitioning from Scrum to Kanban, achieving 50% faster support request responses
Technical Product Manager (TPM)
- Drove technical strategy and product roadmap development through effective stakeholder management
- Led successful cloud migration initiatives from Azure to AWS
- Streamlined partner development processes for enhanced collaboration
Site Reliability Engineer (SRE)
- Championed SRE principles and DevOps practices, significantly enhancing system reliability
- Built and maintained CI/CD pipelines using Jenkins, Bamboo, and AWS CloudFormation
- Developed Python-based NewRelic dashboard automation for critical business partner Golden Metric monitoring
- Reduced MTTR through proactive problem-solving and root cause analysis
Professional Skills
Technical Expertise
- Cloud Platforms: AWS, GCP, Azure
- Programming: Python, Bash
- Monitoring: NewRelic, Datadog, Splunk
- DevOps: Jenkins, GitHub Actions, CI/CD
Leadership
- Cross-functional Team Management
- Strategic Planning & Execution
- Process Optimization
- Stakeholder Management
Industry Knowledge
- Software Development Lifecycle
- Cloud Computing Architecture
- Cybersecurity Operations
- Scalable System Design
Certifications
AWS Certified Cloud Practitioner
ITILv4 Foundations
Linux Professional Institute LPIC-1
CompTIA Project+
CompTIA Network+
CompTIA Security+
CompTIA A+
Education
B.S. Information Technology
Self-driven study completed ahead of schedule